Help Center

17th July 2017

Most Popular Answers

Need more information about our return/cancel policy ?

1.We will provide refund or resend if the products are not the same as our description or broken in transit,please contact with our email in 2 weeks.

2.You can send most unworn product back within 20-days of the ship date for a full refund or credit.Please note the reason for return. For more information, Please check out our “return” page.


When will i receive my order ?

Estimated shipping times for in-stock merchandise to be shipped from our warehouses and delivered to you is about 15-45 days. Your order tracking page should provide an estimated shipment date(s) depending on delivery method. 


How can i track my order ?

To track your order and view order status, you can login your account on our website and get order information under “My Account” tab. You will see the order status and shipping status(tracking number) in the order page.

You can also click this link:   


What if i received my order damaged?

We apologize for the inconvenience if an item arrived damaged or defective. Please contact us for refund or resend. We will give full refund please contact our email .


How can cancel my order after it has been submitted ?

Your order will be shipped out within 48 hours after payment,but for your information, you can not cancel it if the goods have already been delivered to the express company. You can click “Send Cancel Request” in “My account” tab. We will approve your cancel request and process refund your money back within 24 hours. If you want to cancel your order after we ship, your request would be denied.

You may still contact Customer Service via during business hours.


Do you ship internationally ?

Yes, we ship to worldwide address.




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